Order Your Prescriptions

You can order your prescriptions or ask us a question:

  • Via the NHS App
  • Online- follow the link at the top of this page to complete a simple registration.

  • Using PATCHS

  • In person- drop your repeat slip in at reception with the required items clearly marked.
  • Email - chapeltownfamilysurgery@nhs.net
  • By post- send it to us with a stamped addressed envelope if you want us to post it back to you.

Unless your doctor has requested a review, prescriptions ordered should be ready for collection within 72 hours (not including weekends and bank holidays).

Please order your repeat medications a week before they are needed to allow plenty of time to get them ready.

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Electronic Prescribing Service

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.

For more information please click here

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Not Registered for Online Services?

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Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.