We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.
You should expect to get an initial response to acknowledge receipt of your complaint within 5 working days.
If you have not heard back from us within 5 days, please contact reception.