Suggestions & Complaints

Want to make a suggestion to the practice?

NHS Friends and Family

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Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. 

You should expect to get an initial response to acknowledge receipt of your complaint within 5 working days.

If you have not heard back from us within 5 days, please contact reception.

Our Complaints Policy

Please see attached our updated Complaints Policy


Complaints Policy..doc